Due to the vintage, one-of-a-kind nature of our products ALL SALES ARE FINAL unless the product arrives damaged.
Damaged products include ripped seam, broken zipper, or broken item. If your product is damaged, please contact us at firstname.lastname@example.org within 7 days of receiving your item(s) and include a description and photo of the damage. We will send you instructions to complete your Return/Exchange.
What to Expect - Vintage and Handmade Items
All Kit & Loom products are either vintage or handmade in small batches. Vintage products are worn in nature and may contain many blemishes, which give the product its history and appeal. Handmade items are unique and sourced from small makers. As such, wear and/or imperfections in Kit & Loom products are not considered damage.
If you would like additional information or photos of any of our items before making a purchase, please don't hesitate to contact us at email@example.com.
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